Majoon

Shipping Information

At Be Natural, we aim to deliver your organic skincare, wellness, and herbal products in a timely manner. Our standard shipping method is Cash on Delivery (COD), which allows you to pay for your order upon delivery. This ensures a secure and convenient shopping experience.

Shipping Carriers

We partner with trusted shipping carriers to deliver your orders safely and on time. The carriers we use for delivery include:

• TCS
• Trax
• Leapord

Once your order is dispatched, you will receive a tracking number so that you can monitor the status of your shipment. Delivery times may vary depending on your location, but we will do our best to ensure that your order reaches you promptly.

Return & Exchange Policy

We want you to be fully satisfied with your purchase from Be Natural. If for any reason you are not happy with your order, we offer an easy return and exchange policy.

Eligibility for Return

Returns are accepted within 7 days from the date of delivery. To be eligible for a return, the item must be unused, unopened, and in its original packaging. If the product is damaged or defective, please contact us immediately so that we can assist you with the return or exchange.

How to Return an Item

To initiate a return, please email us at [email protected] or call us at 00 92 3291989269. Our customer support team will guide you through the return process and provide you with a return authorization if applicable. Please note that the return shipping cost may be your responsibility unless the product is defective or we made an error in fulfilling your order.

Exchanges

If you'd like to exchange an item for a different size, color, or product, please follow the same return process. Once we receive the returned item, we will process the exchange promptly.

Contact Information

If you have any questions or need further assistance with your order, feel free to contact us:

• Email: [email protected]
• Phone: 00 92 3291989269