At Be Natural, we are committed to providing exceptional customer service and ensuring that you have a smooth shopping experience. Whether you have questions about our products, need help with an order, or want to know more about shipping and returns, we are here to assist you.

Contact Us

Our customer support team is always ready to assist you. Feel free to reach out with any questions or concerns, and we will get back to you as soon as possible.

Frequently Asked Questions (FAQs)

1. How can I place an order?

To place an order, simply browse our product categories, add the items to your cart, and proceed to checkout. You can pay via Cash on Delivery (COD) when the package arrives at your address. If you need help placing an order, don’t hesitate to contact us!

2. How do I track my order?

Once your order is shipped, we will send you a tracking number via email. You can use the tracking number on our shipping partner’s website (TCS, Trax, or Leopard) to track the status of your package.

3. Can I change or cancel my order after it’s placed?

We strive to process orders quickly. If you need to make changes or cancel your order, please contact us as soon as possible. If the order has already been shipped, we may not be able to modify it.

4. What should I do if I receive a damaged or incorrect item?

We are sorry for any inconvenience caused. Please contact us immediately at [email protected] or call us at 00 92 3291989269 to report the issue. We will help you arrange for a return or exchange.

5. How can I return an item?

If you’re not fully satisfied with your purchase, we offer easy returns within 7 days of receiving your order. Please refer to our Shipping & Return Policy for detailed instructions on how to return your item.

6. Do you offer gift cards?

Currently, we do not offer gift cards. However, we are working on expanding our services, so stay tuned for future updates!

Customer Satisfaction

Your satisfaction is our top priority. If you have any issues or suggestions, feel free to reach out. We appreciate your feedback and aim to improve our services to serve you better.